FAQ

Yes! We work with hundreds of churches across the country and accept custom design and print orders. Please reach out to our support team with your ideas, and we will help bring those ideas to life.

Yes! Each book found on our site offers special bulk pricing, available in numbered packs where the price breaks would be found. Have an unusually large order request? Message us and we will get you pricing for any quantity, no matter how high!

1. By utilizing live chat found on the websites home page, in the bottom right hand corner.

2. By email at connect@faithworksmedia.com

3. By filling out the contact form on our “Contact Us" page.

Sign up for our newsletter at the bottom of our website's homepage to receive updates on new products, special promotions, and exclusive discounts. You can also follow us on social media for additional news and updates.

Unlike other mass-produced options, our tracts are carefully designed to your church or organization's unique needs and requests. Each piece is custom-made to order, ensuring a high quality, unique product that represents your church with excellence, and doesn’t leave the question “who’s this from?”

Our digital resources are available for instant digital download, and the link should be like for 30 days. This should be accessible through your account, but should you have any issues, contact us and we will get you taken care of. 

Unfortunately, we do not accept orders over the phone.

We can offer international shipping upon request. For more info, please fill out a contact form, found on the contact us page.

Shipping times vary depending on your location, the product category, and the shipping method selected at checkout. Once your order has been processed, you will receive a confirmation email with tracking information. If you are ordering tracts, you will receive this after your tract is finished up at print production. 

As a Faithworks customer, we want you to be completely satisfied with your purchase! If for any reason you are not happy with your order, please contact us within 30 days of receiving your items to arrange for a return or exchange. We do not accept returns of any form on customized material, but will always replace a product found with an unapproved error in printing.